Participant responses from a Growing through Conflict Training. When asked, "What did you learn or what did you like most from the training," participant comments were:

• How to deal with conflict in the office and how to solve it.

• How to speak with a co-worker.

• Hands on

• Way to start conversation

• It was very informational training. It was good.

• She was enthusiastic about teaching this training. Relatable.

• Skilled directed towards resolving conflict.

• The model

• Raising Delicate issues

• Intent ≠Impact

• On the job training is responsible for 70% of learning - interesting

• Letting people talk about specific issues rather than hypthetical scenarios

• How to approach a person in a correct manner when dealing with conflict. The discussion and the use of the word "Courage"

• The examples people give about present work situations using productive examples for a change.

• Situational discussions

• The group discussion and being able to work thru problems and that ALL CARE employees participated.

• How to handle each issue properly and respectfully

• Ways to approach someone

• How to solve issues with other co-workers

• Very informative

• Hearing others point of view or perceptions

• I liked learning about Perceptions vs. Reality

• Personalizing the presentation specifically to issues within the company

• The way I should approach people in conflict

• The part of the training which acknowledges my part in the conflict which I'm bringing attention to in order to find a resolution

• How to acknowledge my accountability in a problem

• Taking some responsibility

• I like the role playing activity. It was very useful and fun.